Hearing honest feedback about your leadership is harder than founders usually admit. The default response is defense. Explanation. Pointing to context the other person doesn't have. The people who actually grow are the founders who deliberately interrupt that response. Kris Kluver, in The Dysfunctional Family Office, has Ryan ask Ben Christoff this question early in their work. The answer is the test of whether the work is even possible. Founders who can hear hard feedback get to where they want to go. Founders who can't, won't. The pattern shows up in marriages, in board meetings, and especially in the family transition. The skill is binary. Either you've practiced sitting in the discomfort or you haven't. The good news is the practice is teachable.
If someone told me the honest truth about my leadership, would I hear it or defend myself?
From: Ch 2: Discovering Hope
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